Shipping Policy
We keep our shipping policy updated in response to the impact of coronavirus. Last update on 31 January 2022. We do not ship on Sunday and public holidays. Please note that 1-3 February are public holidays in Hong Kong.
Our shipping rates and delivery time for standard and speed posts respectively are outlined below:
|
Delivery Destination |
Standard Delivery |
Standard Shipping Fee |
Free Standard Shipping |
Speed Post Delivery (Business Day) |
Speed Post |
Free Speed Post if Reach (USD) |
|
North America |
||||||
|
United States |
7-14 days |
8 |
80 |
4-7 days |
30 |
200 |
|
Mexico |
7-14 days |
8 |
80 |
4-7 days |
30 |
200 |
|
Canada |
(currently only speed post is available) |
4-7 days |
30 |
200 |
||
|
Asia |
||||||
|
Mainland China, Hong Kong, Macau, Taiwan *Hong Kong residents can choose to deliver to SF Express Locker |
1-3 days |
5 |
80 |
- |
- |
- |
|
Japan, South Korea, Singapore, Philippines, Indonesia, Thailand, Vietnam |
5-8 days |
6 |
80 |
4-7 days |
30 |
200 |
|
Saudi Arabia |
(currently only speed post is available) |
7-14 days |
30 |
200 |
||
|
Oceania |
||||||
|
Australia |
7-14 days |
8 |
80 |
4-7 days |
30 |
200 |
|
New Zealand |
(currently only speed post is available) |
4-7 days |
30 |
200 |
||
|
Europe |
||||||
|
Austria, Belgium, Denmark, Finland, France, Germany, Hungary, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey |
7-14 days |
8 |
80 |
4-7 days |
30 |
200 |
|
The United Kingdom |
7-14 days |
6 |
80 |
4-7 days |
30 |
200 |
|
Ireland |
(currently only speed post is available) |
4-7 days |
30 |
200 |
||
|
Others |
(Speed post only) |
4-7 days |
30 |
200 |
||
Once the order is confirmed, the product(s) will be shipped within 1-2 working days. In case the product is out of stock, we will ship out in 3-5 days. We do not ship on Saturday, Sunday and Public Holiday.
All the shipments are trackable. Customers will receive an email with a link to track the delivery status of the order.
Please expect that there may be delay in shipping due to the impact of coronavirus internationally.
We are a Hong Kong based company and we do not charge sales tax on our products.
Customers would be responsible for the payment of induced import/customs duties, if any. Please email us at info@kategoryjewelry.com for an estimated amount. If you would like to get an exact amount, please contact your local customs department.
Any questions or inquiries, please feel free to contact us at info@kategoryjewelry.com.
