We welcome international customers and we ship to majority of overseas countries.
Our shipping rate and delivery time are outlined below:
Delivery Time (Business Day)
Shipping Fee (USD)
Free Shipping if Reach (USD)
China / Hong Kong / Macau / Taiwan
Others (All by speed post)
Once the order is confirmed, the product(s) will be shipped within 48 hours.
Please expect that there will be delay in shipping due to the effect of COVID-19 internationally. Based on current experience, the delay, if any, is around 3-5 business days.
Sales taxes are guaranteed.
Customers would be responsible for the payment of induced customs duties, if any.
Any questions or inquiries, please feel free to firstname.lastname@example.org.
A luxurious gift box with an inside bag will be used for packing your beautiful jewelry. The jewelry will be a ready-to-give present to yourself or your loved one!
Can I be notified when an out-of-stock product is back in stock?
Yes. You can click to the page of the jewelry and leave your email address in the box provided. You will receive an email notification once your favorite product is back in stock.
Can I edit my shipping address after placing the order?
If you wish for your order to be sent elsewhere, kindly email us at email@example.com as soon as possible. We are unable to guarantee that the delivery address can be changed once the order is shipped out.
What happens if I have input the delivery information incorrectly and that I am unable to receive the parcel?
Please make sure that you fill out the deliver information correctly especially the delivery address and mobile number. In case the parcel is unable to be delivered due to insufficient / incorrect delivery information, you will be responsible for any subsequent costs incurred for parcels returned to our warehouse. Standard shipping fees (please refer to the page of Shipping) will be incurred for re-sending the parcels.
Will I be charged customs duties and sales taxes?
Custom duties and sales taxes are guaranteed. There is no additional fee on top of the product price and the shipping fee.
Can I combine discounts?
When there are two discount codes used, the code with the greater discount will be applied. Kindly note that Kategory Jewelry has the right to hold and/or cancel orders that use more than one discount code.
When there is an overall discount applied for an order achieving an amount (for example, 15% off for an order amount of USD120 or above), specific product(s) that is/are on special offer may be excluded from the further overall discount.